Coleman County Telephone Cooperative, Inc. is an Equal Opportunity Employer with approximately 16 employees. We offer competitive pay and comprehensive benefit packages including medical and dental insurance, and excellent retirement benefits.

Any positions for which we are actively recruiting will appear below. If no position titles are visible, we are fully staffed.
If you would like to submit a resume to be kept for future openings, please send it to:  careers@web-access.net.

 

Installation/Repair Technician

Reports To: Plant Superintendent

General Summary

Installs, maintains, and repairs customer premise voice and broadband equipment. Wires and connects new equipment. Utilizes testing equipment to determine maintenance and repair needs and completes necessary repairs. Installs, configures and performs routine maintenance on central office switches and related equipment. Repairs central office and related equipment by performing diagnostic tests and performing necessary repairs.

Essential Job Functions

  • Installs new voice and broadband services and equipment on customer premises. Wires and connects new equipment as appropriate. Explains equipment and services and answers customer questions.
  • Maintains and repairs existing voice and broadband customer premise equipment by testing to locate trouble. Determines and completes necessary repairs.
  • Installs, configures and performs routine maintenance on central office switches and related equipment. Repairs central office equipment by performing diagnostic tests to locate trouble. Determines and completes necessary repairs.
  • Completes all outside plant and central office installation and repair related reports.
  • May confer with customers to further determine problems and acceptable resolutions.
  • Performs all other related duties as assigned by management.*

Knowledge, Skills and Abilities

  • Knowledge of telecommunications industry.
  • Knowledge of digital switching technology.
  • Knowledge of central office equipment.
  • Knowledge of voice and broadband technologies and equipment.
  • Knowledge of basic electronics, specification sheets and circuit diagrams.
  • Knowledge of structured wiring and programming of customer equipment.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Skill in installing, repairing and maintaining central office switches and related equipment.
  • Skill in operating service and testing equipment.
  • Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret documents such as diagrams, schematics, instruction manuals, blueprints and specification sheets.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to effectively function as a team player.

Education and Experience

High school diploma or equivalent. Two to three years of experience in the installation and maintenance of outside plant and central office equipment a plus but not required.

Physical Requirements

  • Must be able to move about the work site, standing may be required.
  • Must be able to stoop, kneel and crawl to perform installations.
  • Must be able to lift at least 40 lbs.

 

Resumes may be submitted to careers@web-access.net. Resumes will be kept on file for future openings.
 

CCTC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.